Refund policy
If you have any problems with, or are unhappy with any of our products. Please send me an email at Info@keywestwaterman.com and we will do our best to make it right.
Thanks for the continued support!
General Return Policy:
We have a 30-day return/exchange policy, which means you have 30 days after receiving your item to request a return/exchange.
To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused.
To start a return or exchange, you can contact us at Info@keywestwaterman.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Info@keywestwaterman.com.